Testimonials

Hear From Happy Customers on the Socials!

I can’t speak highly enough about the experience we have had with Mackin Library Services. In December 2022, I was appointed as the principal to open a new elementary school opening in August of 2023. Our district does not have a dedicated librarian so securing an opening day collection became my responsibility. I reached out to get quotes from the major companies and was incredibly pleased with how supportive Jennifer, Katy, and their team made me feel. They were patient and took time to answer all of my questions and assured me that they could meet my short timeline to have books shelved in time for our grand opening. The book quality and value for my investment coupled with their incredible service made selecting Mackin an easy choice.

Jennifer and Katy worked with me through the entire process, using Mackin’s dedicated librarians to compile a list of vetted books that were tailored to my specific needs. Once books were selected, they helped me understand the nuances of labeling and organization, explaining all of my options, to help me create a well organized and student-friendly library. Their online account system is excellent and provides myriad of information about titles that can be sorted by category, Dewey, genre, reading level and more.

When our delivery came I was very impressed at how organized their system was. Jennifer and Brooks were there to lead our team of volunteers to assist with shelving. The books came in colored and labeled boxes that made sorting easy and shelving the books ever easier. Jennifer stayed the entire time working to make things just so and really helped make it a stress free and fun experience.

My new library tech was thrilled with the opening day collection. She had not worked with Mackin before but quickly became a believer in their service and selection. We are a Mackin school and couldn’t be happier with the initial and on-going support that they provide.

Jason F.

Principal, Rex Fortune Elementary School

“The large collection of Maker products, kits and books from Mackin has afforded students in Milwaukee Public Schools the opportunity to learn and engage in creative thinking within content areas. The maker movement inspired us to pursue implementing MackinMaker in our school libraries to reinforce concepts such as force and motion and solve complex problems. During our MackinMaker selection process, the Mackin representatives were instrumental in working with us to curate maker kits and maker books to fit our student interests, curriculum, and grade levels. Furthermore, they worked closely with us to recommend products that align with our space requirements, technology infrastructure, and circulation needs. Mackin representatives are very responsive with the continued follow up support we receive in terms of phone/email support and on-site support. The personalized professional development sessions are well received by our library staff. We are extremely pleased with the product selections, customer service, and professional development opportunities.”

Lisa C.
District Library Media Specialist, Milwaukee, WI

“Your customer service was the best!”

Nicole L.
City School District of Albany, NY

“Your packers are simply superior to all other book vendor packers … Amazon could learn a thing or two!”

April L.
Librarian, Walhalla, SC

“It has been my pleasure to work with you; after 10 years with another vendor, I can tell you that based on this experience, I am a Mackin customer from here forward. Thank you so much for making something I enjoy (ordering materials) more enjoyable.”

Amy T.
Arlington, TX

“This was by far the best PD I’ve received in my 11 years here. Exciting and overwhelming at the same time but definitely reinforces a lot of the ideas we have been trying to promote at our school for the last couple years. Jen, you are amazing! Thanks!”

“So grateful for an excellent knowledgeable trainer and to see my team embrace the change!”